Bilingual Eligibility Intake Specialist — Remote (EN/ES)

Maximus; Topeka (KS); Remote; USD 25,000 - 28,000; Full time

Job summary

Maximus is seeking a bilingual Eligibility Verification Specialist to support FEHB and PSHB programs for enrollees nationwide. The role provides inbound English/Spanish telephone support, handles verification questions, documentation, and portal access, while protecting PII and ensuring timely case handling.

Remote position requiring residence within 50 miles of McAllen, TX, with equipment provided. Contingent upon contract award.

Qualifications

• Bilingual: English and Spanish required.
• High School diploma or equivalent.
• Must be a US citizen and able to obtain background clearance.

Responsibilities

• Provide inbound English/Spanish customer support for FEHB/PSHB enrollment and eligibility questions.
• Assist enrollees with portal access and document submission.
• Adhere to privacy, security, and accuracy standards in documentation.

Skills

Bilingual EN/ES

Education

High School Diploma

Job description

Maximus is seeking a bilingual Eligibility Verification Specialist to support FEHB and PSHB programs for enrollees nationwide. The role provides inbound English/Spanish telephone support, handles verification questions, documentation, and portal access, while protecting PII and ensuring timely case handling.

Remote position requiring residence within 50 miles of McAllen, TX, with equipment provided. Contingent upon contract award.