Bilingual Donor Screening Technician

CSL; Las Vegas (NV); Sur place; USD 25 000 - 27 000; Plein temps

Résumé du poste

CSL is seeking an on-site donor center assistant to greet donors, verify eligibility for plasma pheresis, and guide them through screening procedures. The role requires bilingual English/Spanish communication and basic math skills.

You will support registration, data entry, and telephone inquiries. The position emphasizes strict adherence to SOPs, patient safety, and accurate documentation within the donor information system.

Qualifications

• Bilingual English/Spanish required.
• High school diploma or equivalent.
• Minimum of three months experience in clerical or customer service.
• Ability to perform basic math calculations.

Responsabilités

• Greet donors at the plasma collection center and register them for donor suitability.
• Assist donors through the screening process per SOPs, including health history and basic questions.
• Explain screening process and center policies to donors and answer questions.
• Register and transfer donors as needed after training.
• Answer phones and direct calls to appropriate staff.
• Monitor donor well-being during/after pheresis and alert staff to issues.
• Record donor data accurately in the electronic system.

Connaissances

Bilingual English/Spanish

Customer service

Formation

High school diploma or equivalent

Outils

Electronic donor information system

Description du poste

CSL is seeking an on-site donor center assistant to greet donors, verify eligibility for plasma pheresis, and guide them through screening procedures. The role requires bilingual English/Spanish communication and basic math skills.

You will support registration, data entry, and telephone inquiries. The position emphasizes strict adherence to SOPs, patient safety, and accurate documentation within the donor information system.