Bilingual Dispatcher: Coordinate Techs & Boost Productivity

Apex Service Partners, LLC; Blackfoot (ID); On-site; USD 42,000 - 62,000; Full time

Job summary

Right Now Heating, Air Conditioning, Plumbing & Electrical is seeking a Dispatcher to keep our service and sales teams efficient and ensure a smooth experience for customers. This role suits a highly organized person who thrives in a fast-paced environment and enjoys coordinating schedules and priorities.

As a dispatcher you will maximize technician productivity, maintain clear communication with customers and field teams, and manage work orders, parts, and route planning.

Qualifications

• Experience in dispatching or similar coordination preferred.
• Bilingual in Spanish preferred.
• Excellent communication, organization, and time management.

Responsibilities

• Schedule and dispatch technicians based on requests and availability.
• Communicate with technicians via phone and dispatch systems.
• Relay work orders and updates to technicians.
• Track start times, routes, and job progress.
• Forecast workload 2–3 days in advance.
• Contact customers on parts status and job updates.

Skills

Dispatch experience

Spanish bilingual

Detail orientation

Multitasking

Communication skills

Decision making

Integrity and professionalism

Reliability

Teamwork

Job description

Right Now Heating, Air Conditioning, Plumbing & Electrical is seeking a Dispatcher to keep our service and sales teams efficient and ensure a smooth experience for customers. This role suits a highly organized person who thrives in a fast-paced environment and enjoys coordinating schedules and priorities.

As a dispatcher you will maximize technician productivity, maintain clear communication with customers and field teams, and manage work orders, parts, and route planning.