Dispatch & Operations Champion

Just In Time Heating, Air Conditioning, & Plumbing Services

Sandwich (IL)

On-site

USD 46,000 - 58,000

Full time

6 days ago
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Benefits offered by this job

401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Vision insurance
Wellness resources

Job summary

Just In Time Heating, Air Conditioning & Plumbing Services is seeking a Dispatcher / Opportunity Manager to coordinate field technicians and manage the daily service schedule, ensuring prompt, professional service for customers.

Experience is not required—we’re happy to train the right person. If you enjoy problem solving, clear communication, and fast-paced teamwork, this could be the perfect role for you.

Qualifications

  • Proficiency in Microsoft Office and professional email communication.
  • Strong typing and computer navigation skills.
  • Experience with ServiceTitan or QuickBooks is a plus.
  • Experience in the trades is not required; training provided.

Responsibilities

  • Managing and optimizing the daily technician schedule
  • Communicating with technicians throughout the day to adjust jobs and priorities
  • Coordinating incoming service calls and ensuring efficient dispatching
  • Monitoring call flow and technician progress to keep the day running smoothly
  • Supporting technicians so they can focus on delivering heroic service to customers
  • Working closely with the team to ensure every customer experience is a great one

Skills

Microsoft Office
Professional email communication
Strong typing
Computer navigation
Team player

Tools

ServiceTitan
QuickBooks

Job description

Just In Time Heating, Air Conditioning & Plumbing Services is seeking a Dispatcher / Opportunity Manager to coordinate field technicians and manage the daily service schedule, ensuring prompt, professional service for customers.

Experience is not required—we’re happy to train the right person. If you enjoy problem solving, clear communication, and fast-paced teamwork, this could be the perfect role for you.

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