Bilingual Disability Advocate — Remote Case Champion

Centauri Health Solutions, Inc; United States; A distancia; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Centauri Health Solutions, Inc is seeking compassionate bilingual Disability Specialists to support Medicaid members. You will serve as the primary contact, answer questions, and clarify complex information while coordinating with providers and government agencies to move applications forward.

You will gather and submit forms, review medical records, and ensure accuracy. The role emphasizes patient advocacy, privacy compliance, and meticulous data handling in a fast-paced environment.

Formación

• 2+ years in customer service.
• Experience in social services, case management, or disability/claims processing is a strong plus.

Responsabilidades

• Serve as the main contact for members, answering questions and clarifying information.
• Manage relationships with providers and government agencies to keep applications on track.
• Gather, verify, and submit all necessary forms and records for disability benefits.
• Build trust and assist members to understand available services.
• Maintain HIPAA and information security compliance.
• Navigate multiple software systems to track progress and documentation.

Conocimientos

Bilingual EN/ES

Customer service

Communication

Multitasking

Herramientas

Microsoft Office

CRM software

Descripción del empleo

Centauri Health Solutions, Inc is seeking compassionate bilingual Disability Specialists to support Medicaid members. You will serve as the primary contact, answer questions, and clarify complex information while coordinating with providers and government agencies to move applications forward.

You will gather and submit forms, review medical records, and ensure accuracy. The role emphasizes patient advocacy, privacy compliance, and meticulous data handling in a fast-paced environment.