Remote Bilingual Disability Advocate

Centauri Health Solutions, Inc; United States; A distancia; USD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% Remote

Training provided

Equipment provided

Descripción de la vacante

Centauri Health Solutions, Inc. is hiring a Bilingual Disability Specialist for a 100% remote role. You’ll serve as the primary contact for health plan members, guiding them through the disability benefits process with empathy and accuracy.

Join a mission-driven team that handles sensitive information, maintains HIPAA standards, and collaborates with providers and government agencies to move applications forward efficiently.

Formación

• 2+ years in customer service.
• Experience in social services or disability/claims processing is a strong plus.
• Fluent in English and Spanish with strong written and verbal skills.
• Ability to handle high-volume phone engagement with professionalism.

Responsabilidades

• Serve as the main contact for health plan members, handling questions and clarifying information.
• Coordinate with medical providers, Social Security offices, and government agencies to keep applications on track.
• Gather, verify, and submit signed forms, medical records, and eligibility data for complete applications.
• Proactively manage cases to secure disability benefits and build trust with members.
• Maintain HIPAA compliance and data security in all activities.
• Navigate multiple software systems to track member progress and documentation.

Conocimientos

Bilingual

Empathetic Communicator

Customer Service

Tech Savvy

Herramientas

MS Office

Descripción del empleo

Centauri Health Solutions, Inc. is hiring a Bilingual Disability Specialist for a 100% remote role. You’ll serve as the primary contact for health plan members, guiding them through the disability benefits process with empathy and accuracy.

Join a mission-driven team that handles sensitive information, maintains HIPAA standards, and collaborates with providers and government agencies to move applications forward efficiently.