Bilingual Dental Front Desk Coordinator

Riccobene Associates Family Dentistry; Garner (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

401(k)

Job summary

Riccobene Associates Family Dentistry in Garner, IA is seeking a Patient Coordinator to greet patients, manage check‑in/out, and keep the schedule healthy. You will explain insurance benefits, discuss treatment costs, and secure the next visit at every interaction.

This in-person role requires a calm, friendly demeanor, attention to detail, and a strong team mindset to ensure seamless patient flow and accurate record keeping.

Qualifications

• 1–2+ years in dental front desk or equivalent experience.
• Experience verifying dental insurance and explaining benefits to patients.
• Experience presenting treatment plans and collecting patient payments.

Responsibilities

• Greet patients warmly and manage check-in/check-out accurately.
• Answer phones promptly and convert new patient calls into appointments.
• Build and protect the schedule, including recalls and cancellations.
• Confirm upcoming appointments by phone/text to reduce no-shows.
• Explain coverage and payment options in plain language.
• Collect copays and balance at point of service and post payments.
• Maintain accurate patient records and notes.
• Coordinate with clinical team for smooth handoffs.
• Uphold HIPAA and privacy standards.

Skills

Dental front office

Insurance verification

Treatment plans

Scheduling appointments

Phone skills

Denticon

Bilingual EN/ES

Tools

Denticon

Job description

Riccobene Associates Family Dentistry in Garner, IA is seeking a Patient Coordinator to greet patients, manage check‑in/out, and keep the schedule healthy. You will explain insurance benefits, discuss treatment costs, and secure the next visit at every interaction.

This in-person role requires a calm, friendly demeanor, attention to detail, and a strong team mindset to ensure seamless patient flow and accurate record keeping.