Oral Surgery Front Desk & Scheduling Specialist

Riccobene Associates Family Dentistry; Leland (MS); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Job summary

Riccobene Associates Family Dentistry seeks an Oral Surgery Patient Coordinator to be the first voice patients hear and the last face they see. This in-person role manages check-in/out, explains benefits, presents treatment plans, and books follow-up visits.

You will protect privacy, coordinate with the clinical team, and ensure a smooth patient experience while maintaining a high standard of professional presentation.

Qualifications

• Reliability with regular, on-time attendance.
• In-person front desk role with warm, professional demeanor.
• Comfort discussing costs and insurance benefits with patients.
• Experience coordinating schedules and managing a provider calendar.

Responsibilities

• Greet patients and manage check-in/check-out accurately and efficiently.
• Answer phones and convert new patient calls into appointments.
• Build and protect the schedule, manage recalls, and confirm upcoming visits.
• Explain insurance coverage and present treatment plans and payment options.
• Collect copays and post payments, maintain accurate patient records.
• Coordinate with clinical team to ensure smooth handoffs and HIPAA compliance.

Skills

Reliability

Presence

Attitude

Teamwork

Cost discussions

Schedule ownership

Attention to detail

Professional presentation

Education

High school diploma or equivalent

Tools

Denticon

Job description

Riccobene Associates Family Dentistry seeks an Oral Surgery Patient Coordinator to be the first voice patients hear and the last face they see. This in-person role manages check-in/out, explains benefits, presents treatment plans, and books follow-up visits.

You will protect privacy, coordinate with the clinical team, and ensure a smooth patient experience while maintaining a high standard of professional presentation.