Bilingual Patient Care Coordinator - Front Desk & Scheduling

Rivertown-Dental-; Dewey Corners (WI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Care

401K

Paid Time Off & Holidays

Paid CE & Team CE

Uniforms Provided

Job summary

Rivertown Dental is seeking a motivated Patient Care Coordinator to join our team. The PCC will greet patients, schedule appointments for doctors and hygienists, answer questions, and support a fast-paced, friendly office.

Bilingual English/Spanish preferred; strong phone and in-person etiquette; ability to work independently and with a team; proficient with cloud-based programs. We value self-care, offer comprehensive benefits and a dynamic community-focused environment in Wisconsin.

Qualifications

• Bilingual English/Spanish preferred; strong communication skills in person and over the phone.
• Experience in customer service, receptionist/front desk/scheduling is preferred.
• Ability to work independently and as part of a team.
• Moderate to advanced math skills with familiarity in finance, billing, or accounts payable is a plus.

Responsibilities

• Greet patients as they walk in and answer questions.
• Schedule appointments for Doctors and Dental Hygienists.
• Communicate with patients via phone, text, and email.
• Work with cloud-based programs and dental software.
• Provide courteous, professional service in a fast-paced environment.

Skills

Bilingual (English/Spanish)

Customer service

Phone etiquette

Teamwork

Time management

Education

High School diploma or equivalent

Tools

Dental practice management software

Cloud-based programs

Job description

Rivertown Dental is seeking a motivated Patient Care Coordinator to join our team. The PCC will greet patients, schedule appointments for doctors and hygienists, answer questions, and support a fast-paced, friendly office.

Bilingual English/Spanish preferred; strong phone and in-person etiquette; ability to work independently and with a team; proficient with cloud-based programs. We value self-care, offer comprehensive benefits and a dynamic community-focused environment in Wisconsin.