Bilingual Customer Teller — Cash Handling & Service

Santander Bank; East Brunswick Township (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander Consumer USA Inc. is hiring a Teller to deliver friendly, accurate service and assist customers with their banking needs. You will process deposits, withdrawals, transfers, and maintain cash drawer integrity.

You will identify opportunities to cross-sell products, educate customers on digital self-service options, and support branch operations while complying with policies and risk controls. Weekend and evening hours may be required.

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and resolve risk concerns through proper channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Understanding of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Provide an elevated level of customer service by welcoming customers, minimizing wait times and assisting with banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and procedures to prevent fraud and manage risk.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and educate them on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area to create a welcoming environment.
• Responsibilities may extend to supporting nearby branch locations based on business needs.

Skills

Cash Handling

Customer Service

Risk Awareness

Policy Adherence

Communication Skills

Digital Tools

Attention to Detail

Multi-tasking

Time Management

Math Skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. is hiring a Teller to deliver friendly, accurate service and assist customers with their banking needs. You will process deposits, withdrawals, transfers, and maintain cash drawer integrity.

You will identify opportunities to cross-sell products, educate customers on digital self-service options, and support branch operations while complying with policies and risk controls. Weekend and evening hours may be required.