Customer Banking Teller | Cash Handling & Service Pro

Santander US; Pine Beach (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander US in the United States is seeking a Teller to engage with customers, process transactions and provide exceptional service. You will welcome customers, handle deposits/withdrawals, and maintain accurate cash drawers while following policies to prevent fraud.

This role requires a high school diploma or GED and at least 6 months of cash handling and customer service experience. Availability for weekend/evening hours and comfort with digital tools are preferred.

Qualifications

• 6+ Months Cash Handling experience is required.
• 6+ Months Demonstrated customer service experience is required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools and technology to engage customers.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Understanding of accuracy and attention to detail is essential.
• Computer proficiency and basic math skills.
• Flexibility to work weekend and evening branch hours.

Responsibilities

• Provide elevated customer service by welcoming customers and assisting with banking needs.
• Process transactions including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management procedures to prevent fraud.
• Recognize opportunities and cross-sell bank products to deepen relationships.
• Engage customers using digital tools to educate on self-service options.
• Assist with custodianship, audits, and other operations.
• Maintain a clean, organized work area and welcoming branch environment.
• Support nearby branches as needed.

Skills

Cash Handling

Customer Service

Attention to Detail

Risk Awareness

Policy Adherence

Communication

Digital Tools

Multi-tasking

Accuracy

Computers & Math

Branch Hours Availability

Education

High school diploma, GED - Required

Tools

Microsoft Office

Job description

Santander US in the United States is seeking a Teller to engage with customers, process transactions and provide exceptional service. You will welcome customers, handle deposits/withdrawals, and maintain accurate cash drawers while following policies to prevent fraud.

This role requires a high school diploma or GED and at least 6 months of cash handling and customer service experience. Availability for weekend/evening hours and comfort with digital tools are preferred.