Bilingual Customer Support Specialist - Full-Time

Disability Services of The Southwest, Inc; San Antonio (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Full-time benefits

Job summary

LifeSpan Home Care in San Antonio is seeking a Customer Service Representative to handle inquiries, referrals, and complaints from clients and referral sources. The role reports to the Client Support Services Manager and requires strong communication skills in English and Spanish.

Position is full-time, on-site, with a schedule of Monday–Friday, 8:00 AM–5:00 PM. Pay starts at $16.00/hour with full-time benefits.

Qualifications

• Must be able to read, write and comprehend English; must be able to communicate effectively in English.
• Must be able to type 35 wpm with 80% accuracy and 80% accuracy in Excel.
• Bilingual (Spanish).

Responsibilities

• Accepts or assists and/or processes inquiries, referrals, questions and complaints from referral sources and/or clients/patients as required by process.
• Reports to the Client Support Services Manager.

Skills

English reading/writing

Typing 35 wpm

Interpersonal skills

Teamwork

Tools

MS Word

MS Outlook

MS Excel

Agency software

Job description

LifeSpan Home Care in San Antonio is seeking a Customer Service Representative to handle inquiries, referrals, and complaints from clients and referral sources. The role reports to the Client Support Services Manager and requires strong communication skills in English and Spanish.

Position is full-time, on-site, with a schedule of Monday–Friday, 8:00 AM–5:00 PM. Pay starts at $16.00/hour with full-time benefits.