Bilingual Customer Care Specialist (EN/ES) – Onsite Houston

Rhodes Wolfe; Houston (TX); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

100%-paid health coverage

401k with 9% total match

PTO

Wellness perks

Job summary

A customer service company in Houston, TX, is seeking a Customer Service Representative (Bilingual English/Spanish). This full-time role involves assisting customers via phone, email, and in-person interactions while ensuring a positive experience. Ideal candidates should have over 2 years of experience in customer service and embrace healthy living. The position offers competitive hourly pay with benefits including 100% health coverage and a 401k plan.

Qualifications

• 2+ years of call center or phone-based customer service experience.
• Bilingual in English and Spanish required.
• Experience handling phone queues and email communications.

Responsibilities

• Respond to customer inquiries via phone, email, and in-person interactions.
• Resolve order issues, returns, cancellations, and subscription updates.
• Provide in-person assistance in the company’s storefront.

Skills

Bilingual in English and Spanish

Call center or phone-based customer service experience

Experience handling phone queues and email communications

CRM software experience

Active embrace of healthy living

Job description

A customer service company in Houston, TX, is seeking a Customer Service Representative (Bilingual English/Spanish). This full-time role involves assisting customers via phone, email, and in-person interactions while ensuring a positive experience. Ideal candidates should have over 2 years of experience in customer service and embrace healthy living. The position offers competitive hourly pay with benefits including 100% health coverage and a 401k plan.