Bilingual Customer Success Specialist - Multi-Location

Sherwin-Williams Co.; Saint Augustine (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. The role emphasizes prompt issue resolution, product knowledge, and maintaining high store standards while achieving sales goals.

Responsibilities include in-person and phone assistance, accurate transactions, inventory control, and occasional deliveries. Candidates should be 18+, legally eligible to work in the U.S., and fluent in English; Spanish is

Qualifications

• Must be at least 18 years old.
• Legal authorization to work in the United States without sponsorship.
• Ability to read, write, and speak in English.
• Ability to read, write, and communicate in Spanish.
• Valid, unrestricted Driver’s License.
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Ability to work varied hours including evenings and weekends.

Responsibilities

• Deliver excellent customer service and meet sales goals.
• Assist customers in person and over the phone by identifying needs and presenting products.
• Build trust with wholesale and retail customers.
• Process sales transactions in line with policies.
• Maintain accurate work orders and stock.
• Restock shelves, tint and mix products as needed.
• Assist in deliveries and unloading when required.
• Remain knowledgeable about products and options.

Skills

English

Spanish

Education

High School diploma or GED

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. The role emphasizes prompt issue resolution, product knowledge, and maintaining high store standards while achieving sales goals.

Responsibilities include in-person and phone assistance, accurate transactions, inventory control, and occasional deliveries. Candidates should be 18+, legally eligible to work in the U.S., and fluent in English; Spanish is