Bilingual Customer Service Specialist - Spanish/English

The Sherwin-Williams Company; Johnsville (MN); In loco; USD 23.000 - 32.000; Tempo pieno

Descrizione del lavoro

The Sherwin-Williams Company is hiring a Customer Service Specialist to assist wholesale and retail customers, assess their needs, and recommend the right Sherwin-Williams products and services. You will handle transactions, resolve issues, and maintain product quality and store standards.

Based in Blaine, MN, this full-time role supports sales goals, requires English and Spanish, and involves lifting up to 70 lbs and periodic deliveries.

Competenze

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.
• Internal Sherwin-Williams employees: must meet expectations rating and complete HR Cloud eLearning courses.

Mansioni

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with store policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain accurate work order files and formulas.
• Pull products from sales floor or warehouse and tint/mix products as needed.
• Stock shelves and set up displays; clean store equipment.
• Assist in load/unload delivery trucks and deliveries when needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Descrizione del lavoro

The Sherwin-Williams Company is hiring a Customer Service Specialist to assist wholesale and retail customers, assess their needs, and recommend the right Sherwin-Williams products and services. You will handle transactions, resolve issues, and maintain product quality and store standards.

Based in Blaine, MN, this full-time role supports sales goals, requires English and Spanish, and involves lifting up to 70 lbs and periodic deliveries.