Bilingual CS Specialist – Paint & Color (Multi-Location)

Sherwin-Williams Co.; Blaine (MN); On-site; USD 23,000 - 32,000; Full time

Job summary

Sherwin-Williams Co. is hiring a Customer Service Specialist to help wholesale and retail customers find the right solutions, explain product features, and resolve issues promptly. You will maintain high standards and assist in meeting store sales goals.

The role is full-time and requires English and Spanish, a valid driver’s license, and the ability to lift up to 50 lbs. You’ll work at stores within 20 miles of Blaine, MN, contributing to a positive customer experience.

Qualifications

• Minimum 18 years old.
• Authorized to work in the United States without sponsorship.
• English and Spanish language proficiency.
• Valid driver’s license.
• Lift up to 50 lbs, up to 70 lbs occasionally.
• Able to work evenings and weekends.
• Internal Sherwin-Williams rating requirements apply.

Responsibilities

• Provide excellent sales service to customers.
• Assist customers in person and by phone to determine needs.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately per policy.
• Work toward monthly, quarterly and yearly sales goals.
• Maintain accurate work order files and pricing formulas.
• Retrieve products from floor or warehouse as needed.
• Tint and mix products to customer specifications.
• Stock shelves and set up attractive displays.
• Load/unload delivery trucks and assist with deliveries.
• Remain knowledgeable about products and options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Bilingual English/Spanish

Retail experience

Education

High School diploma or GED

Tools

POS system

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams Co. is hiring a Customer Service Specialist to help wholesale and retail customers find the right solutions, explain product features, and resolve issues promptly. You will maintain high standards and assist in meeting store sales goals.

The role is full-time and requires English and Spanish, a valid driver’s license, and the ability to lift up to 50 lbs. You’ll work at stores within 20 miles of Blaine, MN, contributing to a positive customer experience.