Bilingual Customer Service Specialist - Paint & Color

Sherwin-Williams; Willmar (MN); On-site; USD 21,000 - 28,000; Full time

Job summary

Sherwin-Williams in Willmar, MN is seeking Customer Service Specialists to assist wholesale and retail customers, identify needs, recommend paint and coatings solutions, and ensure outstanding satisfaction. You will handle transactions, maintain product knowledge, stock displays, and support deliveries while upholding safety and store standards.

English and Spanish proficiency, valid driver’s license, and ability to lift up to 70 lbs are required.

Qualifications

• Minimum 18 years old.
• Authorized to work in the United States without sponsorship.
• Fluent in English; Spanish proficiency required.
• Valid, unrestricted Driver’s License.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Deliver excellent customer service and assist customers in person and by phone.
• Determine customer needs and present suitable Sherwin-Williams products and services.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Stay knowledgeable about product features and promotions.
• Maintain in-stock, presentable displays and tidy work areas.
• Support loading/unloading of deliveries and store upkeep.

Skills

Customer service

Bilingual English/Spanish

Cash handling

Communication

Education

High School diploma or GED

Tools

Valid driver’s license

Job description

Sherwin-Williams in Willmar, MN is seeking Customer Service Specialists to assist wholesale and retail customers, identify needs, recommend paint and coatings solutions, and ensure outstanding satisfaction. You will handle transactions, maintain product knowledge, stock displays, and support deliveries while upholding safety and store standards.

English and Spanish proficiency, valid driver’s license, and ability to lift up to 70 lbs are required.