Bilingual Customer Service Specialist - On Site

Uline; Waukegan (IL); In loco; USD 36.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k) with 6% employer match

Bonus programs

Paid holidays and generous PTO

Tuition assistance

Descrizione del lavoro

Uline is seeking a bilingual Customer Service Representative to handle orders and inquiries with a focus on legendary service. Expect fast-paced, on-site shifts with comprehensive training and opportunities for growth.

Responsibilities include answering product questions, guiding customers through ordering, and building relationships via phone, email and chat. Benefits include health insurance and retirement plans.

Competenze

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Bilingual in English and Spanish, fluent in spoken and written form.
• Excellent problem-solving and communication skills.
• Prior customer service experience is a plus; training provided.

Mansioni

• Process customer orders, answer product, pricing and shipping questions, and handle account inquiries.
• Serve as product and solutions expert and use company tools to assist customers quickly.
• Build business relationships with customers via phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Descrizione del lavoro

Uline is seeking a bilingual Customer Service Representative to handle orders and inquiries with a focus on legendary service. Expect fast-paced, on-site shifts with comprehensive training and opportunities for growth.

Responsibilities include answering product questions, guiding customers through ordering, and building relationships via phone, email and chat. Benefits include health insurance and retirement plans.