Bilingual Customer Service Rep (English/Spanish) – Growth

Uline; Bethlehem (Northampton County); Sur place; USD 36 000 - 41 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) match

Paid holidays

Tuition assistance

Résumé du poste

Uline, a family-owned company, is hiring a Bilingual Customer Service Representative at its Pennsylvania location. You’ll build customer relationships, deliver legendary service, and use our tools to support long-term success.

Responsibilities include processing orders, answering product, pricing and shipping questions, and guiding customers through online ordering via phone, email and chat. We offer strong training and opportunities for growth.

Qualifications

• Bilingual (English/Spanish) fluent in verbal and written forms.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.
• High school diploma required; bachelor's preferred.

Responsabilités

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; we’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Connaissances

Bilingual English/Spanish

Customer service

Problem solving

Communication skills

Formation

High school diploma

Bachelor's degree preferred

Description du poste

Uline, a family-owned company, is hiring a Bilingual Customer Service Representative at its Pennsylvania location. You’ll build customer relationships, deliver legendary service, and use our tools to support long-term success.

Responsibilities include processing orders, answering product, pricing and shipping questions, and guiding customers through online ordering via phone, email and chat. We offer strong training and opportunities for growth.