Bilingual Customer Service Pro — Growth & Benefits

Uline; Gainesville (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid holidays and PTO

Tuition assistance

Job summary

Uline is seeking a dedicated on-site Bilingual Customer Service Representative in Georgia to build relationships, provide solutions, and deliver legendary service. You will handle orders, answer questions, and guide customers through online ordering with support from robust training.

Join a family-owned company offering significant growth opportunities, competitive benefits, and a focus on long-term career success. This role is full-time with varying shifts at our Braselton, GA location.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Excellent problem-solving, listening and communication skills.
• Bilingual English/Spanish - fluent in both verbal and written forms.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; we’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual English/Spanish

Education

High school diploma

Bachelor's degree preferred

Job description

Uline is seeking a dedicated on-site Bilingual Customer Service Representative in Georgia to build relationships, provide solutions, and deliver legendary service. You will handle orders, answer questions, and guide customers through online ordering with support from robust training.

Join a family-owned company offering significant growth opportunities, competitive benefits, and a focus on long-term career success. This role is full-time with varying shifts at our Braselton, GA location.