Bilingual Customer Service Rep: Growth & Training On-Site

Uline; Buford (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Bonuses programs

Paid holidays and time off

Tuition assistance

Job summary

Uline, a family-owned shipping materials leader, is hiring a Bilingual Customer Service Representative for on-site work at our Georgia branch. You will build relationships, provide solutions, and deliver legendary service with real training and growth opportunities.

Join a fast-paced team where you’ll handle orders, answer questions about products, pricing, and shipping via phone, email and chat, while developing valuable communication and problem-solving skills for a long-term career.

Qualifications

• HS diploma or equivalent; bachelor’s degree preferred.
• Excellent problem solving, listening, and communication skills.
• Prior customer service experience is a plus; training provided.
• Bilingual (English / Spanish) — fluent in speaking and writing.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; ready to answer questions about products, pricing and shipping.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual English/Spanish

Communication skills

Problem-solving

Listening

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned shipping materials leader, is hiring a Bilingual Customer Service Representative for on-site work at our Georgia branch. You will build relationships, provide solutions, and deliver legendary service with real training and growth opportunities.

Join a fast-paced team where you’ll handle orders, answer questions about products, pricing, and shipping via phone, email and chat, while developing valuable communication and problem-solving skills for a long-term career.