Bilingual Customer Service Specialist - Multi-Store (Spanish)

Sherwin-Williams; McHenry (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Dental and vision coverage

Paid time away

Job summary

Sherwin-Williams is seeking a full-time Customer Service Specialist in McHenry, IL. The role involves helping wholesale and retail customers, answering questions about products, and recommending solutions while maintaining store standards. The position requires English and Spanish communication, a valid driver’s license, and the ability to lift up to 70 lbs.

Benefits and career growth are highlighted. Responsibilities include processing sales, stocking, tinting products, and assisting with

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship.
• Must be able to read, write, and communicate in English and Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in making deliveries as needed.
• Remain knowledgeable on products offered and discuss available options.

Skills

Customer service

Bilingual English/Spanish

Retail experience

Education

High school diploma or GED

Tools

Driver's license

Job description

Sherwin-Williams is seeking a full-time Customer Service Specialist in McHenry, IL. The role involves helping wholesale and retail customers, answering questions about products, and recommending solutions while maintaining store standards. The position requires English and Spanish communication, a valid driver’s license, and the ability to lift up to 70 lbs.

Benefits and career growth are highlighted. Responsibilities include processing sales, stocking, tinting products, and assisting with