Bilingual Customer Care Specialist (Multi-Location)

Socket.dev; Chicago (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid time off

Job summary

Sherwin-Williams is hiring a Customer Service Specialist to assist wholesale and retail customers, answer questions about our products, and recommend the right solutions. You will promptly resolve customer concerns and strive for maximum client satisfaction while keeping product quality and store visual standards high.

The role is based at Store #3068, 2641 W. 95th Street, Evergreen Park, IL 60805, with 20% of time at Ashburn Store 3860.

Qualifications

• Answer questions about Sherwin-Williams products and determine customer needs.
• Resolve customer concerns promptly to maximize satisfaction.
• Maintain high quality and visual standards of products and store.

Responsibilities

• Assist wholesale and retail customers with product inquiries and recommendations.
• Ensure customer concerns are resolved promptly and service quality is maintained.
• Support store standards and contribute to achieving sales goals.

Job description

Sherwin-Williams is hiring a Customer Service Specialist to assist wholesale and retail customers, answer questions about our products, and recommend the right solutions. You will promptly resolve customer concerns and strive for maximum client satisfaction while keeping product quality and store visual standards high.

The role is based at Store #3068, 2641 W. 95th Street, Evergreen Park, IL 60805, with 20% of time at Ashburn Store 3860.