Bilingual Customer Service Specialist – In-Store Finance

CCF Family of Brands; Texas; On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training

Leadership development program

Performance-based advancement

Educational reimbursement

Medical insurance options

401(k) and Roth 401(k) match

Life and AD&D insurance

Voluntary benefits package

Employee assistance program

Discount marketplace access

Paid time off (12 days first year)

Job summary

Titlemax in Pantego, TX is seeking a Customer Service Representative (Bilingual) to help customers access the financial solutions they need—right when they need it the most. You’ll process transactions, provide exceptional in-store service, and support community customers with professionalism.

You’ll receive hands-on training and a clear path to advancement as you grow with a fast‑growing brand. Join a high‑performance team where you’ll build connections, contribute to daily operations, and help

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous data entry and attention to detail.
• Proficiency with POS systems and basic computer tools.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in the POS system with precision.
• Assist in customer account management and payments while maintaining security.
• Represent the brand professionally in a dynamic, fast-paced environment.
• Maintain store appearance and support in-store and community events.

Skills

Customer service

Communication skills

Data entry

Attention to detail

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Titlemax in Pantego, TX is seeking a Customer Service Representative (Bilingual) to help customers access the financial solutions they need—right when they need it the most. You’ll process transactions, provide exceptional in-store service, and support community customers with professionalism.

You’ll receive hands-on training and a clear path to advancement as you grow with a fast‑growing brand. Join a high‑performance team where you’ll build connections, contribute to daily operations, and help