Bilingual Customer Service Champion — In-Store Growth

CCF Family of Brands; Pantego (TX); Sur place; USD 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

Paid on-the-job training

Learning management system access

Cross brand training across 11 brands

Key Holder Program for leadership path

Performance-based career advancement

Educational Reimbursement Program

Medical insurance options with telemed

401(k) and Roth 401(k) with company 1:

Life and AD&D insurance

Voluntary benefits package

Employee Assistance Program

Discount Marketplace access

Paid time off (12 days first year)

Résumé du poste

Titlemax in Pantego, TX is hiring a Customer Service Representative (Bilingual). This entry-level role focuses on assisting customers with financial solutions, processing transactions, and delivering excellent in-store experiences.

Training and development are emphasized to support long-term growth within the company. As part of a high-performance team, you will handle POS transactions, manage customer data, and participate in on-site activities and events.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous attention to detail and accurate data entry.
• Proficiency with phones, POS, Microsoft Office and related systems.

Responsabilités

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services.
• Enter and maintain customer information in a POS system with precision.

Connaissances

Customer service orientation

Bilingual English/Spanish

Data entry accuracy

Verbal and written communication

Formation

High school diploma or equivalent

Outils

POS system

Microsoft Office

Description du poste

Titlemax in Pantego, TX is hiring a Customer Service Representative (Bilingual). This entry-level role focuses on assisting customers with financial solutions, processing transactions, and delivering excellent in-store experiences.

Training and development are emphasized to support long-term growth within the company. As part of a high-performance team, you will handle POS transactions, manage customer data, and participate in on-site activities and events.