Bilingual Customer Service Specialist — EN/ES (In-Store)

Sherwin-Williams; Chicopee (MA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discounts

Job summary

Sherwin-Williams is hiring at Store #5684 in Chicopee, MA. The role focuses on helping wholesale and retail customers select the right paints and coatings, resolving issues, and maintaining high store standards.

The position requires bilingual English/Spanish communication, a valid driver's license, and the ability to lift heavy items. Benefits include health coverage, paid time off, and retirement options.

Qualifications

• Must be able to read, write, comprehend and communicate in English and Spanish.
• Must be eighteen years or older and legally eligible to work in the U.S.
• Must have valid, unrestricted driver's license.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.

Responsibilities

• Deliver excellent customer service and meet sales goals.
• Assist customers in person and by phone with product questions and solutions.
• Process sales transactions accurately according to policies.
• Stock shelves and manage displays; prepare orders for delivery.

Skills

Bilingual English/Spanish

Customer service experience

Cash handling

Reliability

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams is hiring at Store #5684 in Chicopee, MA. The role focuses on helping wholesale and retail customers select the right paints and coatings, resolving issues, and maintaining high store standards.

The position requires bilingual English/Spanish communication, a valid driver's license, and the ability to lift heavy items. Benefits include health coverage, paid time off, and retirement options.