Bilingual Customer Service & Sales Specialist (Spanish)

Sherwin-Williams Co.; Florida; On-site; USD 18,000 - 25,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. You will resolve customer concerns promptly to ensure satisfaction while maintaining product quality and store standards.

Responsibilities include processing sales, stocking displays, tinting/mixing products, and assisting with deliveries. English is required; Spanish helpful.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must read, write, and speak English; Spanish proficiency preferred.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs regularly and up to 70 lbs occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build trust with wholesale and retail customers.
• Process sales transactions per policies and procedures.
• Aim to meet monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and formulas.
• Stock shelves and set up displays; tint and mix products as needed.
• Support deliveries and unload/load duties as required.
• Remain knowledgeable about products and options; comply with inventory controls.

Skills

Customer service

Communication

Bilingual English/Spanish

Cash handling

Sales knowledge

Education

High School diploma or GED

Tools

Tinting equipment

POS / cash register systems

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. You will resolve customer concerns promptly to ensure satisfaction while maintaining product quality and store standards.

Responsibilities include processing sales, stocking displays, tinting/mixing products, and assisting with deliveries. English is required; Spanish helpful.