Bilingual Customer Service & Sales Specialist (Eng/Span)

Sherwin-Williams Co.; Burley (ID); On-site; USD 17,000 - 25,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist wholesale and retail customers, determine their needs, answer product questions, and recommend solutions.

You will resolve concerns quickly and maintain high product quality and store standards while supporting sales goals. Responsibilities include in-person and phone assistance, processing sales, stocking and tinting products, and delivering excellent customer service.

Qualifications

• Minimum age 18.
• Authorized to work in the United States without visa sponsorship.
• English and Spanish literacy required.
• Must have a valid, unrestricted Driver’s License.
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Provide excellent sales service to customers.
• Assist in person and by phone to determine needs.
• Build trusted relationships with wholesale and retail customers.
• Process sales transactions accurately.
• Assist in deliveries and loading/unloading as needed.
• Maintain in-stock and presentable conditions.
• Tint and mix products per customer specs.
• Stock shelves and set up displays.
• Remain knowledgeable on products and options.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Work-hour flexibility

Legal work status

Education

High school diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist wholesale and retail customers, determine their needs, answer product questions, and recommend solutions.

You will resolve concerns quickly and maintain high product quality and store standards while supporting sales goals. Responsibilities include in-person and phone assistance, processing sales, stocking and tinting products, and delivering excellent customer service.