Bilingual Customer Service & Sales Specialist - Multi-Store

The Sherwin-Williams Company

Hobe Sound (FL)

On-site

USD 32,000 - 42,000

Full time

2 days ago

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Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend right solutions. You will resolve concerns promptly and maintain product quality and store standards while supporting sales goals.

Responsibilities include processing transactions, stocking displays, tinting/mixing products when needed, and assisting deliveries. Bilingual English/Spanish is required, along with a valid driver’s license and the ability to

Qualifications

Must be able to read, write, comprehend, and communicate in English and Spanish.
Must be at least eighteen (18) years old and legally authorized to work in the United States.
Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
Must be willing to work varied hours, including evenings and weekends.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
Build productive trust relationships with wholesale and retail customers.
Process sales transactions accurately and consistent with policies and procedures.
Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
Maintain in-stock and presentable condition of assigned areas.
Assist in loading/unloading delivery trucks and deliveries when needed.
Remain knowledgeable on products offered and discuss available options.