Bilingual Customer Service & Sales Specialist

The Sherwin-Williams Company

Dacula (GA)

On-site

USD 18,000 - 23,000

Full time

3 days ago

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Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to work with wholesale and retail customers, determine needs, answer questions about products, and recommend the right solutions. The role emphasizes prompt issue resolution, up-to-date product knowledge, and maintaining high quality and visual standards while supporting sales goals.

Candidates should be able to work evenings and weekends, have English and Spanish communication skills, a valid driver's license, and the ability

Qualifications

Must be at least eighteen (18) years of age.
Must be legally authorized to work in the United States without sponsorship now or in the future.
Must be able to read, write, comprehend, and communicate in English.
Must be able to read, write, comprehend, and communicate in Spanish.
Must have a valid, unrestricted Driver's License.
Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
Must be willing to work all scheduled hours, including evenings and weekends.
If internal to Sherwin-Williams, must have a 3 rating or higher on recent appraisal.
If internal to Sherwin-Williams, must have completed HR Cloud eLearning courses.

Responsibilities

Assist customers in determining needs and recommend Sherwin-Williams products and solutions.
Answer questions about products and services to ensure customer satisfaction.
Promptly resolve customer concerns to maximize satisfaction and loyalty.
Contribute to achieving store sales goals and maintain high product quality and visual standards.