Bilingual Customer Service & Sales Specialist

Sherwin-Williams Co.; Town of Hartford (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Sherwin-Williams Co. in Hartford, WI is seeking a Customer Service Specialist to work at Store #3538, 1171 E. Sumner Street, Hartford, within a 15 mile radius location.

The role focuses on helping wholesale and retail customers, answering questions about products, and recommending solutions to achieve high customer satisfaction. You will handle sales transactions, maintain store displays, stock shelves, and support deliveries while meeting monthly, quarterly, and yearly sales goals.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work evenings and weekends as required.
• Internal Sherwin-Williams associates must meet performance rating and HR Cloud requirements.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries when needed.
• Maintain in-stock and presentable condition for assigned areas.
• Remain knowledgeable on products offered and discuss options with customers.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

English

Spanish

Driver's License

Customer service

Lifting 50-70 lbs

Cash handling

Job description

Sherwin-Williams Co. in Hartford, WI is seeking a Customer Service Specialist to work at Store #3538, 1171 E. Sumner Street, Hartford, within a 15 mile radius location.

The role focuses on helping wholesale and retail customers, answering questions about products, and recommending solutions to achieve high customer satisfaction. You will handle sales transactions, maintain store displays, stock shelves, and support deliveries while meeting monthly, quarterly, and yearly sales goals.