Bilingual Paint Sales & Service Specialist

The Sherwin-Williams Company; Brookfield Center (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support wholesale and retail customers, answer questions, and recommend solutions. The role emphasizes delivering excellent service while meeting store sales targets across multiple locations in CT.

Responsibilities include assisting customers, processing transactions, tinting and mixing paints, stocking displays, and aiding deliveries.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the country without sponsorship.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs. frequently and 70 lbs. occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and per policies.
• Achieve monthly, quarterly, and yearly sales goals.
• Stock shelves and set up displays; maintain presentable areas.
• Tint and mix products to customer specifications.
• Assist in deliveries and loading/unloading trucks.
• Maintain inventory control and accurate work orders.

Skills

Customer service

English proficiency

Spanish proficiency

Driver's license

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to support wholesale and retail customers, answer questions, and recommend solutions. The role emphasizes delivering excellent service while meeting store sales targets across multiple locations in CT.

Responsibilities include assisting customers, processing transactions, tinting and mixing paints, stocking displays, and aiding deliveries.