Bilingual Customer Service Representative - Spanish

Arthur Huth - State Farm Agency; Hewlett (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Salary plus commission opportunities

Growth potential/Advancement

Job summary

Arthur Huth - State Farm Agency in Hewlett, New York is seeking a Bilingual (Spanish) Customer Service Representative to join the agent team. The role emphasizes value-based conversations, excellent customer experience, and growth potential through commission opportunities.

The position requires prior customer service experience; insurance experience is not required as training will be provided. A strong client-focused approach and the ability to obtain required Property & Casualty and

Qualifications

• Prior customer service experience required.
• Insurance training provided.
• Property & Casualty license must be obtainable.
• Life and Health license must be obtainable.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for insurance inquiries, changes, transfers, billing, and claims.
• Use a needs-based review process to educate customers about insurance options.
• Demonstrate a strong work ethic and commitment to success every day.

Skills

Bilingual Spanish/English

Job description

Bilingual Customer Service Representative - Spanish

Arthur Huth - State Farm Agency HEWLETT, New York, United States

About this position

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish) Customer Service Representative - State Farm Agent Team Member. Prior customer service experience is required, but insurance experience is not required as we will train the right person with the right skill set!

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification


• Use a customer-focused, needs-based review process to educate customers about insurance options


• Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive...

• Salary plus commission opportunities


• Growth potential/Opportunity for advancement within my office

Requirements:

• Excellent interpersonal skills


• Excellent communication skills - written, verbal and listening


• People-oriented


• Organizational skills


• Self-motivated


• Detail oriented


• Proactive in problem solving


• Property & Casualty license (must be able to obtain)


• Life and Health license (must be able to obtain)


• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

Disclosure

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.