Bilingual Customer Service Representative

Wynen's; Cleburne (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Wynen's in Texas seeks a Bi-lingual Retail Customer Service Specialist to greet customers in English and Spanish, answer questions, and ensure a positive in-store experience.

You will assist with product inquiries, resolve issues promptly, and support accurate transactions while upholding high service standards to help Wynen's maintain strong customer satisfaction and loyalty.

Qualifications

• Fluency in English and Spanish (written and spoken).
• Strong customer service orientation and de-escalation skills.
• Ability to work in a fast-paced retail environment.
• Accurate handling of transactions.

Responsibilities

• Assist customers with product and service inquiries
• Troubleshoot and resolve customer issues promptly and professionally
• Support accurate transaction processes while maintaining service standards
• Maintain a customer-focused, high-quality shopping experience
• Contribute to overall store success through effective communication and problem-solving

Skills

Bilingual English/Spanish

Customer service

Job description

Bilingual Retail Customer Service Specialist

Provide exceptional customer service to both English- and Spanish-speaking customers by addressing questions, resolving concerns, and ensuring a positive in-store experience.

• Assist customers with product and service inquiries
• Troubleshoot and resolve customer issues promptly and professionally
• Support accurate transaction processes while maintaining service standards
• Maintain a customer-focused, high-quality shopping experience
• Contribute to overall store success through effective communication and problem-solving

Qualifications

• Fluency in English and Spanish (both written and spoken)
• Strong customer service orientation and ability to de-escalate concerns
• Comfort working in a fast-paced retail environment
• Accuracy and attention to detail in handling transactions