Bilingual Customer Service Representative

LS Solutions; Sioux City (IA); On-site; USD 35,000 - 48,000; Full time

Job summary

LS Solutions is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional support across multiple retail locations. You will greet customers in English and another language, resolve issues promptly, maintain strong product knowledge, and collaborate with internal teams to improve service delivery and support business goals.

This role requires a customer-focused mindset, excellent communication, and teamwork to ensure consistency with brand standards and a positive

Qualifications

• Fluent in English and at least one additional language.
• Excellent communication and customer-focused problem-solving skills.
• Ability to learn and apply product/service knowledge effectively.
• Strong teamwork and interpersonal skills.

Responsibilities

• Greet customers and respond to inquiries in English and at least one additional language.
• Resolve customer issues and address product or service concerns to ensure satisfaction.
• Maintain strong knowledge of available products and services.
• Collaborate with internal teams to improve service delivery and support business goals.
• Support brand standards and uphold a positive customer experience across locations.

Job description

Role: Bilingual Multi-Location Customer Service Specialist providing exceptional customer support across multiple retail locations.
Responsibilities

• Greet customers and respond to inquiries in English and at least one additional language.
• Resolve customer issues and address product or service concerns to ensure satisfaction.
• Maintain strong knowledge of available products and services.
• Collaborate with internal teams to improve service delivery and support business goals.
• Support brand standards and uphold a positive customer experience across locations.
  

Qualifications & Skills

• Fluency in English plus one additional language.
• Excellent communication and customer-focused problem-solving skills.
• Ability to learn and apply product/service knowledge effectively.
• Strong teamwork and interpersonal skills.