Bilingual Retail Customer Service Specialist

Cardenas Markets LLC; Ontario (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Cardenas Markets LLC is hiring for a Customer Service role in a retail store setting. You will greet customers, handle transactions using POS, and ensure accuracy in cash handling while upholding company values of integrity and respect.

The position emphasizes delivering excellent customer service, supporting the Frontend team, and maintaining store standards. Bilingual Spanish-English is preferred and familiarity with safety and sanitation guidelines is a plus.

Qualifications

• Customer Service and retail experience desirable.
• Bilingual: Spanish and English preferred.

Responsibilities

• Greets and interacts with customers; addresses questions or concerns in a friendly, service-oriented manner.
• Operates front end equipment; register, calculator, scanner; handles cash and maintains balanced cash drawers.
• Processes returns, refunds, overcharges, and credits.
• Provides support to the Frontend team in the absence of the Frontend Manager.
• Schedules coverage for Cashiers and Courtesy Clerks' breaks; completes beginning and end-of-shift procedures.

Skills

Customer Service

Retail Experience

Bilingual Spanish-English

Job description

Cardenas Markets LLC is hiring for a Customer Service role in a retail store setting. You will greet customers, handle transactions using POS, and ensure accuracy in cash handling while upholding company values of integrity and respect.

The position emphasizes delivering excellent customer service, supporting the Frontend team, and maintaining store standards. Bilingual Spanish-English is preferred and familiarity with safety and sanitation guidelines is a plus.