Bilingual Customer Service Rep – Growth & Training

Community Choice Financial Family of Brands; Rialto (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

On-the-job training

Learning modules

Cross-brand opportunities

Educational reimbursement

401(k) with company match

Life and AD&D Insurance

Discount marketplace

Paid time off

Casual dress code

Job summary

Speedy Cash in Rialto, CA is seeking a Customer Service Representative (Bilingual) to help our community access the financial solutions they need, right when they need them most. You’ll process transactions, including check cashing, money transfers, and customer payments, while delivering an outstanding in-store experience.

This entry-level role offers hands-on training, coaching, and development, with clear paths for advancement across our eleven brands nationwide.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication with customers.
• Meticulous attention to detail and accurate data entry.
• Proficiency with phones, POS system, and Microsoft Office.
• Must be at least 18 years of age (19 in Alabama).
• Background check required.

Responsibilities

• Connect with customers to build lasting relationships.
• Review, validate, and process customer transactions accurately.
• Offer personalized financial services that fit their lifestyle.
• Enter and maintain customer information in the POS system.
• Assist in customer accounts and payments; support store events.
• Maintain store appearance and security procedures.
• Work a full-time schedule including weekends.

Skills

Communication skills

Attention to detail

Data entry

Phone usage

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Speedy Cash in Rialto, CA is seeking a Customer Service Representative (Bilingual) to help our community access the financial solutions they need, right when they need them most. You’ll process transactions, including check cashing, money transfers, and customer payments, while delivering an outstanding in-store experience.

This entry-level role offers hands-on training, coaching, and development, with clear paths for advancement across our eleven brands nationwide.