Bilingual CSR – Financial Solutions

Ccffamilyofbrands; Elk Grove (CA); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross brand training

Educational reimbursement

401(k) and Roth 401(k) with company-m/

Job summary

California Check Cashing Stores in Elk Grove, CA is hiring a Customer Service Representative (Bilingual) to assist community customers with check cashing, money transfers, and payments. The role emphasizes accuracy, customer relations, and in-store service excellence.

You will receive hands-on training and opportunities to advance within a fast-growing family of brands while working a full-time in-person schedule.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency with phones, POS system, Microsoft Office and other computer systems.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information in the POS system with precision.

Skills

Verbal and written communication

Attention to detail

Data entry

POS system

Microsoft Office

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

California Check Cashing Stores in Elk Grove, CA is hiring a Customer Service Representative (Bilingual) to assist community customers with check cashing, money transfers, and payments. The role emphasizes accuracy, customer relations, and in-store service excellence.

You will receive hands-on training and opportunities to advance within a fast-growing family of brands while working a full-time in-person schedule.