Bilingual CSR: Customer Care & Growth

Ccffamilyofbrands; Glendale (AZ); Hybrid; USD 36,000 - 42,000; Full time

Benefits offered by this job

Paid training

Learning LMS access

Cross-brand training

Leadership program

Career advancement

Job summary

Speedy Cash in Glendale, AZ is seeking a bilingual Customer Care Representative (CSR) to help community members access financial solutions. You will assist with check cashing, money transfers, and payments while delivering excellent service.

This entry-level role includes practical training and development with opportunities across the brand family, and requires a full-time in-person schedule (40 hours/week) in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Bilingual Spanish/English required.
• Strong verbal and written communication.
• Experience with POS and cash handling.

Responsibilities

• Connect with customers to build lasting relationships.
• Review and process customer transactions with accuracy.
• Offer personalized financial services to fit lifestyles.
• Enter and maintain customer data in POS system.
• Participate in daily call campaigns.
• Assist in account management and collections.

Skills

Bilingual Spanish

Communication

Attention to detail

POS system

Cash handling

Education

High school diploma or equivalent

Tools

Microsoft Office

POS software

Job description

Speedy Cash in Glendale, AZ is seeking a bilingual Customer Care Representative (CSR) to help community members access financial solutions. You will assist with check cashing, money transfers, and payments while delivering excellent service.

This entry-level role includes practical training and development with opportunities across the brand family, and requires a full-time in-person schedule (40 hours/week) in a fast-paced environment.