Bilingual Customer Service Specialist (Cash & Payments)

Ccffamilyofbrands; Merced (CA); Hybrid; USD 42,000 - 47,000; Full time

Benefits offered by this job

Paid on-the-job training

E-learning modules

Cross-brand training

Key Holder Program

Performance-based advancement

Educational reimbursement

Medical insurance options

401(k) and Roth 401(k) with company匹配

Life and AD&D insurance

Dental and vision, disability plans

Employee assistance program

Discount marketplace access

Paid time off 12 days first year

Business casual dress code

Job summary

Check Into Cash in Merced, CA is seeking a bilingual Customer Service Representative to help customers access the financial solutions they need and to process transactions in-store, including check cashing, money transfers, and payments.

This entry-level role offers hands-on training, ongoing coaching, and development opportunities across our brand network, plus a comprehensive benefits package, a 40-hour workweek, and a casual dress code.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Must be at least 18 years of age.

Responsibilities

• Connect with customers to cultivate lasting relationships.
• Review, validate, and process customer transactions in-store.
• Enter and maintain customer information in the POS system.
• Assist in account management and payments as needed.

Skills

Bilingual English/Spanish

Verbal & written communication

Data entry accuracy

POS system proficiency

Microsoft Office

Customer service experience

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Check Into Cash in Merced, CA is seeking a bilingual Customer Service Representative to help customers access the financial solutions they need and to process transactions in-store, including check cashing, money transfers, and payments.

This entry-level role offers hands-on training, ongoing coaching, and development opportunities across our brand network, plus a comprehensive benefits package, a 40-hour workweek, and a casual dress code.