Bilingual CSR: Growth Path, Training & Advancement

Community Choice Financial Family of Brands; Houston (TX); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Paid training

Learning management system

Cross-brand training

Key Holder Program

Performance-based advancement

Educational reimbursement

Job summary

Speedy Cash in Houston, TX is seeking a bilingual customer service representative to assist community members with cash-related transactions and financial solutions. You will answer inquiries in English and Spanish, ensuring a positive experience and accurate processing of payments.

Training is provided with development opportunities, and you can grow within our brand family through cross-brand programs and a structured onboarding. A supportive, fast-paced environment awaits.

Responsibilities

• Assist customers with cash handling, check cashing, money transfers, and bill payments.
• Provide friendly, bilingual customer service and resolve inquiries efficiently.
• Support community members in accessing financial solutions and completing transactions.

Job description

Speedy Cash in Houston, TX is seeking a bilingual customer service representative to assist community members with cash-related transactions and financial solutions. You will answer inquiries in English and Spanish, ensuring a positive experience and accurate processing of payments.

Training is provided with development opportunities, and you can grow within our brand family through cross-brand programs and a structured onboarding. A supportive, fast-paced environment awaits.