Bilingual CSR: Cash & Payments Pro

Ccffamilyofbrands; Henderson (NV); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system

Cross-brand training

Education reimbursement

Medical insurance options

401(k) retirement plan

Life insurance

Discount marketplace

PTO 12 days

Casual dress code

Job summary

Community Choice Financial Family of Brands in Henderson, NV is seeking a bilingual Customer Service Representative to assist customers with transactions and provide an exceptional in-store experience. You will handle check cashing, money transfers, and payments, learn our processes quickly, and participate in ongoing training and development for long‑term career growth across our eleven brands.

This entry-level role offers hands-on coaching, competitive pay at $19.70 per hour, and a path to

Qualifications

• High school diploma or equivalent is required.
• Excellent verbal and written communication skills with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a POS system.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments.

Skills

Bilingual (English/Spanish)

Excellent communication

Customer service

Data entry accuracy

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Phone systems

Job description

Community Choice Financial Family of Brands in Henderson, NV is seeking a bilingual Customer Service Representative to assist customers with transactions and provide an exceptional in-store experience. You will handle check cashing, money transfers, and payments, learn our processes quickly, and participate in ongoing training and development for long‑term career growth across our eleven brands.

This entry-level role offers hands-on coaching, competitive pay at $19.70 per hour, and a path to