Bilingual Customer Service Rep (English/Spanish) – Onsite

AllianceOne Incorporated; Illinois; On-site; USD 17,616 - 25,089; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid training

401(k) after 90 days

Generous Paid Time Off

Job summary

AllianceOne Incorporated is seeking a customer service representative in Streator, IL. You'll work directly with customers to find repayment solutions and deliver a positive experience. This role requires strong communication skills, and bilingual applicants (English/Spanish) are prioritized.

Offering competitive pay at $15.50/hour plus commission, full-time hours with no weekends. Additional benefits include medical insurance, paid time off, and career growth opportunities.

Qualifications

• Customer service experience in call center or collections preferred.
• Strong communication and negotiation skills.
• Ability to multitask across systems while speaking with customers.

Responsibilities

• Work directly with customers to find repayment solutions.
• Provide guidance and support to help customers.
• Balance customer needs with business objectives.

Skills

Customer service experience

Fluent in English and Spanish

Communication and negotiation skills

Multitasking abilities

Reliable attendance

Problem-solving skills

Basic computer and typing skills

Team-oriented

Job description

AllianceOne Incorporated is seeking a customer service representative in Streator, IL. You'll work directly with customers to find repayment solutions and deliver a positive experience. This role requires strong communication skills, and bilingual applicants (English/Spanish) are prioritized.

Offering competitive pay at $15.50/hour plus commission, full-time hours with no weekends. Additional benefits include medical insurance, paid time off, and career growth opportunities.