Bilingual Sales & Retention Specialist (English/Spanish)

AT&T; United States; Remote; USD 56,070 - 68,530; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Employee discounts

Tuition reimbursement

Paid time off

Paid parental leave

Disability benefits

Life insurance

Job summary

AT&T is looking for a full-time Bilingual Customer Care Associate who can effectively handle customer interactions in both English and Spanish. This role is located in Chicago, Illinois, requiring flexibility to manage customer inquiries across calls, chats, and emails.

The ideal candidate should thrive in a fast-paced environment, be customer-focused, and have experience in commissioned sales. Compensation includes an hourly rate of $19.17 plus uncapped commissions, with top performers earning over $62,000 annually.

Qualifications

• Fluent in English and Spanish.
• Ability to handle customer interactions effectively.
• Experience in a commission-based sales environment is preferred.

Responsibilities

• Handle customer interactions in a fast-paced environment.
• Identify upselling opportunities and close deals.
• Accurately resolve service-related issues.
• Build customer confidence and loyalty.

Skills

Bilingual (English/Spanish)

Commissioned sales experience

Customer focus

Problem-solving skills

Attention to details

Job description

AT&T is looking for a full-time Bilingual Customer Care Associate who can effectively handle customer interactions in both English and Spanish. This role is located in Chicago, Illinois, requiring flexibility to manage customer inquiries across calls, chats, and emails.

The ideal candidate should thrive in a fast-paced environment, be customer-focused, and have experience in commissioned sales. Compensation includes an hourly rate of $19.17 plus uncapped commissions, with top performers earning over $62,000 annually.