Bilingual Customer Service Rep (Eng/Span) — Growth & Training

Uline; Athens (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid holidays

Tuition Assistance Program

On-site facilities

Job summary

Uline, a family-owned company, is hiring a Bilingual Customer Service Representative at the Georgia Branch in Braselton. You will handle orders, answer questions, and provide solutions with our world-class technology.

Fluent in English and Spanish, you will build relationships over phone, email and chat, offer product recommendations, and navigate our website to help customers place orders. Training and growth opportunities are strong.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!
• Bilingual (English / Spanish) - fluent in both verbal and written forms.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline’s best solutions.
• Help customers navigate Uline’s website and online ordering.

Skills

Bilingual (English/Spanish)

Communication skills

Problem-solving

Listening skills

Customer service experience

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned company, is hiring a Bilingual Customer Service Representative at the Georgia Branch in Braselton. You will handle orders, answer questions, and provide solutions with our world-class technology.

Fluent in English and Spanish, you will build relationships over phone, email and chat, offer product recommendations, and navigate our website to help customers place orders. Training and growth opportunities are strong.