Bilingual Customer Service Pro — Retail & Paint

Sherwin-Williams Co.; Ashtabula (OH); Presencial; USD 19.000 - 27.000; Jornada completa

Descripción de la vacante

Sherwin-Williams is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. You will resolve concerns promptly and help maintain product quality and store standards.

Based in Ashtabula, OH area, this full-time role involves in-store and phone interactions, cash handling, and meeting sales goals while providing top-tier service to diverse customers. Bilingual English/Spanish skills are preferred.

Formación

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must read, write, comprehend, and communicate in English and Spanish.
• Must have a valid, unrestricted Driver’s License.
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsabilidades

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and according to policy.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain accurate work order files and inventory handling.
• Stock shelves and assist with displaying products.
• Load/unload deliveries and assist in making deliveries as needed.

Conocimientos

Customer service

Sales skills

Bilingual English/Spanish

Cash handling

Educación

High School diploma or GED

Descripción del empleo

Sherwin-Williams is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. You will resolve concerns promptly and help maintain product quality and store standards.

Based in Ashtabula, OH area, this full-time role involves in-store and phone interactions, cash handling, and meeting sales goals while providing top-tier service to diverse customers. Bilingual English/Spanish skills are preferred.