Bilingual Paint & Retail Customer Advisor

The Sherwin-Williams Company; Elkhart (IN); On-site; USD 20,000 - 28,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to engage with wholesale and retail customers, identify needs, and recommend product solutions. This role emphasizes excellent service, accurate sales processing, and achieving sales goals while maintaining store standards.

The position requires strong communication skills in English and Spanish, the ability to lift and move items, and flexibility to work across store locations as needed.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.

Skills

Customer service

Sales

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to engage with wholesale and retail customers, identify needs, and recommend product solutions. This role emphasizes excellent service, accurate sales processing, and achieving sales goals while maintaining store standards.

The position requires strong communication skills in English and Spanish, the ability to lift and move items, and flexibility to work across store locations as needed.