Bilingual Customer Service & Loan Support Specialist

Atlas Credit Company Inc; Hidalgo (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with company match

Bonus opportunities

Career growth and advancement

Job summary

Atlas Credit Company Inc. in Texas is seeking a Customer Service Representative to provide excellent service over the phone, handle high volumes of calls, and assist customers with account information and loan applications. You will maintain accurate records and support data entry tasks.

The role requires 1+ year of customer service experience, strong phone communication, and the ability to multitask in a fast-paced environment. Bilingual English/Spanish is preferred.

Qualifications

• 1+ year of customer service experience.
• Strong phone communication skills and confidence speaking with customers.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide excellent customer service over the phone.
• Handle a high volume of incoming and outgoing calls.
• Assist customers with questions, account information, and issue resolution.
• Follow up with customers regarding accounts and past-due balances.
• Process loan applications and perform data entry.
• Maintain accurate customer records and documentation.
• Build strong customer relationships through professional communication.

Skills

Customer service

Phone communication

Multitasking

Problem solving

Active listening

Data entry

Bilingual (English/Spanish)

Job description

Atlas Credit Company Inc. in Texas is seeking a Customer Service Representative to provide excellent service over the phone, handle high volumes of calls, and assist customers with account information and loan applications. You will maintain accurate records and support data entry tasks.

The role requires 1+ year of customer service experience, strong phone communication, and the ability to multitask in a fast-paced environment. Bilingual English/Spanish is preferred.