Part Time Customer Service Representative

Atlas Credit Company Inc; Houston (TX); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Bonus opportunities

Career growth and advancement

Job summary

Atlas Credit, a family-owned financial company, seeks a customer service representative to provide excellent phone-based service, handle high call volume, and assist customers with accounts and loan applications. The role emphasizes accuracy, data entry, and building strong customer relationships, with bilingual English/Spanish capability preferred.

This full-time position offers competitive pay, 401(k) with company match, bonus opportunities, and career growth within Atlas Credit.

Qualifications

• 1+ year of customer service experience.
• Strong phone communication skills and confidence speaking with customers.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving and active listening skills.
• Basic computer and data entry skills.
• Bilingual: English required, Spanish preferred.

Responsibilities

• Provide excellent customer service over the phone.
• Handle a high volume of incoming and outgoing calls.
• Assist customers with questions, account information, and issue resolution.
• Follow up with customers regarding accounts and past-due balances.
• Process loan applications and perform data entry.
• Maintain accurate customer records and documentation.
• Build strong customer relationships through professional communication.

Skills

Customer service

Phone communication

Multitasking

Problem solving

Active listening

Data entry

Bilingual (English/Spanish)

Job description

Job Description

About Us

Atlas Credit is a family-owned financial company that has been helping customers since 1968, providing over $3 billion in financial assistance. We pride ourselves on strong community values, a supportive team environment, and delivering excellent customer service.

What You'll Do

• Provide excellent customer service over the phone
• Handle a high volume of incoming and outgoing calls
• Assist customers with questions, account information, and issue resolution
• Follow up with customers regarding accounts and past-due balances
• Process loan applications and perform data entry
• Maintain accurate customer records and documentation
• Build strong customer relationships through professional communication

What We're Looking For

• Customer service experience preferred (1+ year)
• Strongphone communication skillsand confidence speaking with customers
• Ability to multitask in a fast-paced environment
• Strong problem-solving and active listening skills
• Basic computer and data entry skills
• Bilingual (English required, Spanish preferred)

Schedule

• 8-hour day shifts
• Monday-Saturday (one weekday off)
• Saturday availability required

Benefits

• Competitive pay
• 401(k) with company match
• Bonus opportunities
• Career growth and advancement

Why Join Atlas Credit?

Join a company that values its employees and provides a supportive environment where you can grow your career while helping customers every day.