Customer Service Rep — Grow Your Career in Finance

Atlas Credit Company Inc; San Marcos (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Group health insurance

Dental and vision coverage

Paid vacation and sick time

Paid major holidays

401(k) retirement plan with employer匹配

Paid training and professional develop

Job summary

Atlas Credit Company Inc. in Texas is hiring a Customer Service Representative to help customers find financial solutions and provide exceptional service both in the office and in the field.

You will build relationships, assist with loan applications, payments, and account management, handle calls, and maintain accurate records while following cash handling and security procedures. Training is provided; English proficiency required, bilingual English/Spanish a plus; 8-hour shifts, Monday–Friday

Qualifications

• 1+ year customer service experience preferred.
• Strong communication, listening, and problem-solving skills.
• Comfortable making high-volume calls and handling account collections.
• Friendly, professional attitude and willingness to learn.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer and data entry skills.
• Valid driver’s license and reliable transportation for field visits.
• English proficiency; bilingual English/Spanish a plus.

Responsibilities

• Build positive, lasting relationships with customers.
• Assist with loan applications, payments, and account management.
• Handle incoming and outgoing customer calls.
• Follow up on accounts and past-due balances.
• Conduct field visits to assist customers with payments when needed.
• Answer questions and resolve customer concerns professionally.
• Promote our financial services and help grow our customer base.
• Maintain accurate customer records and transactions.
• Follow company procedures for cash handling, collections, and office security.

Skills

Customer service

Communication skills

Problem‑solving

Multitasking

Data entry

Bilingual English/Spanish

Tools

Basic computer skills

Job description

Atlas Credit Company Inc. in Texas is hiring a Customer Service Representative to help customers find financial solutions and provide exceptional service both in the office and in the field.

You will build relationships, assist with loan applications, payments, and account management, handle calls, and maintain accurate records while following cash handling and security procedures. Training is provided; English proficiency required, bilingual English/Spanish a plus; 8-hour shifts, Monday–Friday